Disney Plus is a fantastic streaming service for when you’re stuck at home, or really anytime. However, there are occasions when the service fails and you are left looking at an error message. Disney Plus error code 83 is one of the most popular.
Disney+ is rapidly gaining traction as one of the most successful video streaming services, but it isn’t always up to par. Nothing is more aggravating than being unable to log into your Disney+ account, experiencing constant buffering, or receiving a perplexing error code.
So, what does this code say, and what do you do if you get this message? Keep an eye out for more details.
What is Disney Plus Error 83?
If you receive the Disney Plus error code 83 while trying to sign up for the service, one of two things could be incorrect. One is an internet problem, and the other is a hardware issue.
When trying to stream content on Disney Plus on Windows 10 or any other streaming device, you can receive the following error message:
Something went wrong. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 83).
The Disney Plus error code 83 can be caused by a number of factors, including your browser settings/configurations, network access, or an overburdened server. Seeing Disney Plus Error 83 Message on Screen?
Disney+ Error 83 messages are seen on screen due to 2 reasons mainly.
Reason 1 – Internet Connectivity/Unstable Connection
If you see this message error, it could indicate a problem with your internet connection:
It’s likely that Disney Plus is being inundated with signups at the same time. This did indeed happen during the service’s launch in November 2019. If this is the case, there isn’t anything you can do before the company’s servers can manage the signup load again. You can use the Down Detector site to see if someone else is having problems.
If you don’t think the problem is caused by too much internet traffic, it’s likely that your local internet provider is experiencing problems of its own. If that’s the case, you can check with your Internet service provider to see if their servers and routers are having issues connecting to Disney Plus.
Reason 2 – Issue with Device Compatibility
The second reason you may encounter the Disney Plus error code 83 is if there is a problem with the system you used to sign up for the service. If that’s the case, there are a few easy steps you can take to address the problem. The most important step is to ensure that your computer is Disney Plus compatible. The list of compatible devices can be found on our service’s hub page.
If your computer is compatible but you still get the Error 83 alert, you can try the following:
- To begin, you can try the simplest workaround in the tech world: simply turn your computer off and on again.
- Make sure the Disney Plus app on your mobile device, set-top box, or smart TV is up to date with the new update. You can also try deleting and reinstalling the software to see if that helps.
- It’s also likely that upgrading the firmware on your computer would fix your problem.
- Only Chrome, Microsoft Explorer and Edge, Firefox, and Apple Safari are officially supported by Disney Plus for Windows and Mac. If you try to use a web browser on a smart TV or set-top box, you will most likely receive an Error 83 message. If those devices have Disney Plus apps, you’ll need to find one that works for them.
- Due to DRM issues, Linux PCs were unable to sign into Disney Plus via browser at launch. While it isn’t officially supported, many Linux users who have access to a web browser can now sign up for Disney Plus. This is not guaranteed, so keep that in mind if you get an Error 83 message when using a Linux device.
- When you first sign up for Disney Plus via a web browser on a PC desktop or laptop, you can receive an Error 83 notification. You can receive a message requesting confirmation that the PC can play safe content. It’s likely that the Error 83 message will appear if you choose the “Allow” option. If this happens, simply select the “Dismiss” option and attempt to watch a Disney Plus video again. The video should be playable in your browser.
How to Fix Error Code 83 on Disney+
If you’re having trouble with Disney Plus error code 83, try the solutions mentioned below in no specific order to see if they help you solve the problem.
- Attempt to use a different web browser.
- Change you Network connection
- Restart your router or modem.
- Using a virtual private network (VPN).
Let’s take a look at the process definition for each of the described solutions.
1. Attempt to use a different web browser.
The web browser configuration you’re using will cause the DisneyPlus error code 83 to appear. When using a different browser to access the website, several users indicated that the problem is resolved. As a result, you can try using a different web browser to access the website. If the error occurs, the issue is most likely with your network link rather than your web browser.
If the problem goes away when you use a new browser and is still present in that browser, it’s most likely due to your browser settings. This includes all of the browser extensions you’ve installed, as well as other stuff. In this scenario, you should try disabling the numerous add-ons/extensions you’ve installed on your browser and then try to figure out what’s causing the issue. Alternatively, if you haven’t adjusted the settings, you should try accessing the website in InPrivate or Incognito mode, which disables all extensions by default.
Delete the annoying extension from your browser once you’ve found it, and then try to visit the website again. You should also try resetting the browser if you’re using Microsoft Edge.
Continue to the next solution if this one does not work for you.
2. Change the network connection.
If you’re on a public network, the problem is almost certainly caused by the network. This may be because the network is overburdened, and you are unable to obtain adequate bandwidth, resulting in the link being dropped. You can try going from a public to a private network in this case to see whether it helps.
If you’re having trouble with the Disney Plus mobile app, try flipping your network from cellular to WiFi and vice versa to see if that fixes the problem.
3. Restart the router or modem
If you can solve the problem by switching to a new network, something is wrong with the previous one’s network configuration.
In certain instances, the problem can be caused by the webserver blocking your IP address. Rebooting your router will give you a new IP address, allowing you to test your webserver link once more. To be on the safe side, consider rebooting your router two or three times. Here’s how to do it:
- Disconnect your internet computer from the power source.
- Allow at least 5 minutes to pass.
- Wait for the connectivity light to begin blinking after plugging in the modem/router.
- In the unlikely event that the problem persists, you will need to reset your router, which will reset all of your settings to normal.
You should even try missing the troublesome network’s WiFi credentials and then accessing them again.
After that, open the Disney Plus app to see if the error code 83 has gone away. If not, move on to the next option.
4. Make use of a virtual private network (VPN).
Certain parts of the world are unable to access the Disney Plus web server. In that case, you’ll have to use a VPN client that Disney Plus doesn’t ban.
If none of the troubleshooting steps in this post for Disney+ error code 83 are effective, you can need to contact your system maker, ISP, or Disney Plus Support.